Ed Dismukes Plumbing Inc.
Review Summary
- Positive: Excellent communication, punctual, professional, fixes problems quickly (toilets, leaks, hot water), knowledgeable, same-day service, cleans up, highly recommended.
- Negative: Unresponsive to calls for warranty issues and follow-up repairs, failed to complete work as agreed (dryer vent), pool heater issue not fixed, ignored calls.
- Mixed: Good initial service (hot water heater installation) but poor follow-up.
Reviews
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(24 reviews)
Karen Belina
Great communication via text and spot on arrival time. Super pleasant and professional. Got my master toilet fixed and working. Highly recommend and would use them again for any plumbing needs.
Lesley Lightcap
I cannot say enough positive things about this company. Jared was very helpful and patient with our hot water heater situation. Same day service! You cannot beat that. Very professional and is an expert at what he does! I highly recommend this company. My husband and I really appreciate their hard work!
jason darley
They did a good job installing a new hot water heater a little less than 2 years ago, however when we needed a water leak checked a while back, several calls went unreturned. Now, a week and a half ago, a warranty issue has arisen with the water heater and I called Dismukes again. Still no return call, so had to go with a different company.
Michelle S
We had a brand new pool heater installed several months ago. Jerad Dismukes came out but did not fix the issue correctly. He told us to call the pool company that installed it. After having them come back out only to tell us AGAIN that it’s a plumbing issue. Since then we’ve tried for over a month to get him to come back out...but he just ignores our calls. Do Not Use This Business!!
Mary Margaret
Answered the phone the first time I called and worked me in the same day. Very professional and friendly, fixed my leak quickly and got my hot water back on. They even cleaned up after, definitely recommend them.
Dayna G
They fit us in an extremely busy schedule......came in and fixed a problem within very short time .......had 2 previous plumbing companies that had no clue.....these guys know their stuff and were pleasant to have in home. Will use as our new plumber and would recommend highly.....
Sarah Brooks
We had them come out to install washing machine and dryer hookups. My husband specifically asked for a dryer vent to be installed. They charged us $1500 dollars and didn’t do the dryer vent. Whenever my husband reached out to him to come fix it, he said he would and then ghosted. Now we are having to pay someone else for something that we already paid for.
Andrew Lee
Can’t say enough good things about Jared and his team. Would rate them 10 stars if I could. They were on time and got us back up and going quickly.